Ordering & Products

How do I know which HVAC system is right for my home?

Use our System Finder tool on the homepage to answer a few simple questions about your home size, current setup, and preferences. We'll recommend the best systems for your needs. You can also call us and our HVAC experts will walk you through the options.

Do you offer installation services?

We sell equipment directly to homeowners, contractors, and DIY-capable customers. If you're in the North Central Florida area, our sister company Ace A/C of Ocala can handle installation. For customers outside our service area, we recommend working with a local licensed HVAC contractor.

What is the warranty on your systems?

All of our systems come with the full manufacturer's parts warranty — the same coverage you'd get from any major brand dealer. Specific warranty terms vary by product; check individual product pages for details.

How are your prices so much lower?

As one of the largest residential HVAC companies in our region, we have strong buying power and direct manufacturer relationships. We cut out the middleman markup that traditional dealers charge, passing those savings directly to you.

Shipping & Delivery

Do you offer free shipping?

Yes! We offer free shipping on complete HVAC systems. Shipping is handled via freight carrier directly from our warehouse in Ocala, FL. Delivery times vary by location but typically range from 3–10 business days.

What states do you ship to?

We currently ship to all 48 contiguous United States. For Alaska and Hawaii shipments, please contact us for a custom shipping quote.

Can I pick up my order locally?

Absolutely! If you're in the Ocala, FL area, you can pick up your order directly from our warehouse at 2548 NW 6th St. Just select local pickup during checkout or call us to arrange a time.

Support & Financing

Do you offer financing?

Yes! We offer financing options starting as low as $49/month through our financing partner. You can apply online during checkout or contact us for more details. Don't let budget be a barrier to comfort.

What if I have a problem with my order?

We stand behind everything we sell with a 100% satisfaction guarantee. If there's any issue with your order — damaged in shipping, wrong item, or anything else — contact us immediately and we'll make it right.

Can I get technical support after purchase?

Yes! Our team of licensed HVAC professionals is available Monday through Friday, 9 AM – 5 PM EST to help with any technical questions. We can help with system specifications, installation guidance, and troubleshooting.

Do you offer maintenance plans?

Yes! We offer several maintenance plan tiers starting at $89/year. Our NATE-certified technicians perform a thorough 23-point inspection to keep your system running efficiently. Visit our Maintenance Plans page for full details.

Still Have Questions?

Our team is happy to help. Give us a call or send us a message — we typically respond within 24 hours.